About me

Curious by training,
creative by nature.

Senior UX Researcher growing into design. 6+ years of asking the right questions — and increasingly, answering them visually.

Kshanika Patel
In flight, off the clock
Kshanika synthesizing research findings on a sticky-note wall
Synthesis in progress
Original paintings and sketches by Kshanika Patel
Some of my paintings

Who I am

The researcher who stayed in the room.

I'm a Senior UX Researcher with 6+ years of experience helping product teams truly understand the people they build for. Somewhere along the way I got tired of handing off insights and watching the "so what?" get lost in translation — so I started designing too.

I care deeply about making research feel accessible to everyone on the team, building genuine trust with participants, and creating experiences that earn their place in someone's day.

Outside of work you'll find me painting, haunting art museums, obsessing over type pairings, and hunting the perfect coffee shop to read in. I bring that same curiosity — and stubbornly high standards — to everything I make.

User Interviews Usability Testing Survey Design Diary Studies Figma Prototyping Mixed Methods Interaction Design Workshop Facilitation Design Systems Accessibility Journey Mapping

Experience

Trusted by great teams

Organizations I've had the privilege of doing meaningful work with.

Medical Mutual
Healthcare Insurance
Roche
Pharmaceuticals
GSK
Global Pharma
Keurig Dr Pepper
Consumer Goods
Huntington
Financial Services
M&T Bank
Financial Services
USAA
Military Finance
CFNA
Auto Finance
TriNetX
Clinical Research
Ohio Dept. of Rehab & Correction
Government
ISF Group
Maritime

Testimonials

What people say

Words from colleagues, collaborators, and the teams I've worked alongside.

"

Kshanika constantly demonstrates strong expertise in methodology development, stakeholder communication, research moderation, synthesis, and presentation of actionable insights — all executed with precision and professionalism. She is a trusted partner and invaluable asset to the team.

TJ
Sr. UX Researcher, USAA
"

Kshanika is dedicated, focused, and creative. She combines methodological rigor with the ability to quickly pivot, turning complex qualitative data into clear direction to inform strategy and design. I highly recommend her to any team looking for a strategic, impactful researcher.

LP
Lauren Peeples
Director of Research, USAA
"

Kshanika is a thoughtful, methodical researcher with a rigorous process that uncovers great insights. She is also a visual designer in her own right who can build designs to use in her own research. On top of that, she's easy to work with, reliable, and fun to be around!

BR
Betsy Reyes
Sr. Service Designer, G2O
"

Kshanika was a super valuable member of our team and helped support on every level — always meeting or exceeding expectations in preparation, facilitation, and deliverables. Her "can do attitude" was invaluable and greatly appreciated by everyone who worked with her.

JP
Jay Peters
Direction, PARK

Get in touch

Let's make something
worth using.

Hiring, collaborating, or just want to connect — reach out.